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FAQ

How can your organization help me and what exactly do you do?
Our company specializes in the process of recovering money involved with Disability Tax Credit (DTC) applications to the Canadian government. Our clients consist of  Canadian taxpayers with disabilities that may qualify them to receive substantial refunds via the Disability Tax Credit  program.
 
How long does this process take?
The vast majority of our clients receive money less than 120 days after the claim has been filed.

How do I get the money? How does it come to me?
The Canada Revenue Agency (CRA) will deposit the funds directly into your bank account, however one can choose to receive an actual physical check if you prefer.

Do I get the money owed tome all at once or do I receive it in installments?
The majority of the time, you will receive your money in 2 or 3 installments.

Does the severity of my symptoms impact how much I can receive?
No, once you are deemed to be eligible for benefits from the Disability Tax Credit program, the amount the government allocates for each tax year is the same for everyone regardless of the disability. The actual size of your refund,  however can vary greatly based on other factors such as age, province of residence, marital status, your overall tax situation and the number of years in which you qualify for the credit. Our organization will thoroughly analyze every step of your claim to ensure you receive the maximum payment available to you.

Are there any restrictions on how an individual can spend the money?
The answer is no. Our government wants Canadians living with disabilities to enjoy a similar quality of life to that of people living without disabilities. The government recognizes that a disability can be financially taxing so they grant these funds to help alleviate the additional expenses. However, what an individual chooses to do with their funds is up to them. 

Is my information secure?
Our organization treats your personal information with the utmost respect. You can be confident your information will not be compromised or mistreated in any way. You can review our privacy policy here

Why didn't my accountant tell me I qualify for so much money?
Although your accountant or tax preparation firm may be aware of the Disability Tax Credit, they do not participate in the actual approval process. Additionally accountants are reluctant to mention the service because clients are denied and an accountant may not want to get your hopes up.  Our company specializes in the recovery process.  We have the experience and knowledge that gives you the best opportunity for a successful claim.

Why didn't my doctor mention that I can qualify?
Doctors are there to help you physically.  It is not there mandate to provide financial or tax consulting.  Since it is not their area of expertise, they are reluctant to mention it.

Can I do this for myself?
You certainly can.  However since the process is complicated and many factors can deem an application invalid, it makes sense to use a trusted professional with the expertise and know how that will drastically improve the odds of your application being approved.  Even if you are approved, you may only receive a portion of what you deserve.  To ensure you give yourself the best chance of success let the experts at our company work on your behalf to gain you the maximum benefit. .

Will I have to pay taxes on the money I receive?
No. The money is non-taxable.

Will this affect my future in any way?
Yes. You will have greater financial independence!

Will I still be able to get approved for OSAP or Student loans?
Yes. Any money you receive has no effect on your eligibility.

What if I owe student loans?
As long as your student loans are in good standing any funds you receive will have no impact on your loans.

Will this affect my eligibility for ODSP or similar provincial programs?
We will work with you and your family to ensure any funds you receive will have minimal impact on your ODSP eligibility.

I don't earn any income, do I qualify?
Of course. Our Benefit Specialists can obtain large amounts of money regardless of income level if you have family members who provided support. See the next FAQ.

If I don't earn sufficient income to receive the maximum amount available, am I out of luck?
Not at all. In most cases, we can claim the funds via an immediate family member such as parent, child, sibling, grandparent, aunt, uncle, son/daughter in-law, brother/sister in-law.

I make a pretty decent living. Am I eligible? Maybe I make too much money to apply?
All income levels are eligible. We've successfully processed claims for Canadians at all income levels.

Can I apply for a family member?
Yes, and if the person with the disability does not have sufficient income to qualify for the full amounts then you can receive the credits directly. What you do with the money is entirely up to you.

Can I claim on behalf of my child?
Yes. Not only can parents of children with disabilities apply on behalf of their children, the Canadian government grants additional amounts for children under 18. In many situations we can claim these additional amounts even if the child is now over 18.

If the person with the disability is deceased can a family member still apply for this money?
Yes. As long as the person has been deceased for under ten years.

Does my doctor need to complete any forms?
In most cases, yes. However, there is no need to visit your doctor to inquire about eligibility prior to beginning the application process with us. We will advise you when (and if) that will be necessary.

My doctor said I won't be approved, is she right?
Not necessarily. The eligibility requirements for the Disability Tax Credit are not so clear-cut and your doctor's opinion may differ from how the CRA views your disability. We will conduct a thorough review to ensure your claim is given the best possible opportunity to succeed.

My doctor of many years has retired and my new doctor doesn't really know me, can I still apply?
Not a problem, part of what we do is communicate with your doctor on your behalf to ensures he/she understands the process and how you may be eligible for the Disability Tax Credit.

I have applied for something similar before, is it worth it for me to contact you?
Yes. Many of our clients who come to us have already received portions of this money and we are still able to get them far more by maximizing their claims.

Sounds like a great service, is there any cost to us.  Whats the catch?
Our commitment to you is that there is no additional cost until we are successful in generating a refund for you from the Canada Revenue Agency.

What if I owe money to the CRA?
The CRA will first pay off your debts and then send you any remaining balance.

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